ICCandle

Privacy Policy

This Privacy Policy explains how Pixel Nexus Global Pte. Ltd. (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you use our website, applications, and services (collectively, the “Services”).

1. Information We Collect

We collect the following information:

  • Email address provided when you sign up for our Services
  • Service usage information, including interactions with features, pages viewed, session activity, and general usage patterns, collected to improve the functionality, performance, and user experience of our Services

We do not collect, store, or process payment card details or other sensitive payment information.

2. Payments and Stripe

All payment transactions are processed by our third-party payment service provider, Stripe.

When you make a payment, Stripe collects and processes payment-related information (such as card details, billing information, and transaction data) directly. This information is handled in accordance with Stripe’s Privacy Policy and security standards, including PCI-DSS compliance.

We only receive limited information from Stripe necessary to operate our Services, including:

  • Payment confirmation
  • Subscription status
  • Transaction identifiers

We do not have access to your full payment details.

You can review Stripe’s Privacy Policy here: https://stripe.com/privacy

3. How We Use Your Information

We use the email addresses we collect to:

  • Provide, operate, and maintain our Services
  • Analyze service usage and improve product functionality, performance, and user experience
  • Communicate with you regarding technical notices, updates, and support
  • Inform you about products, services, features, and events

4. Information Sharing

We do not sell your personal information.

We may share your information only with:

  • Service providers who support our operations (including hosting, analytics, and payment processing via Stripe)
  • Professional advisors, such as legal, accounting, or compliance consultants
  • Law enforcement or regulatory authorities, when required by law or to protect our legal rights

All third-party service providers are required to process personal data in accordance with applicable data protection laws.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update your email address
  • Request deletion of your email address
  • Object to or restrict certain processing activities

Requests related to payment data should be directed to Stripe, as they act as the data controller for payment information.

6. Third-Party Policies

Our Services rely on third-party providers such as Stripe. Their handling of personal data is governed by their own privacy policies, and we encourage you to review them.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]